Outsourcing – Page 17077

13JunJune 13, 2022

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03JunJune 3, 2022

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22JanJanuary 22, 2022

Legal Outsourcing Services–More than a Hot Trend Right Now!

has been transforming the legal marketplace for the past five years, coming on the heels of the banking-led economic crisis of 2008. Legal Outsourcing Services is the practice where law firms, to reduce costs, outsource components of their legal practice that are repetitive and non-core, such as legal review, transactional legal proceedings and other areas.

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19JanJanuary 19, 2022

The Seven Biggest Mistakes to Avoid Making in your Outsourced Office Support Services RFP Process #2

You can never provide too much information or data for an RFP. The more information you provide, the less guess-work, the less surprises later on! Very often the vendor or consultant will provide you a complete list of the data and information that they require for the RFP. So don’t hold back unless you feel it’s absolutely...

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18JanJanuary 18, 2022

The Seven Biggest Mistakes to Avoid Making in your Outsourcing Office Support Services RFP Process

Don’t fall victim to the aggressive sales approach of some vendors just trying to get a foot in the door. You know, the ones that hound you constantly on the phone and the only way to get rid of them is to break down and agree to include them in the bid process. That’s a mistake in our view.

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17JanJanuary 17, 2022

In Spite of Price-Driven RFP results, Clients Still Place High Priority on Business Process Outsourcing Services

With the focus on many client outsourcing RFP projects becoming more and more price-driven, as law firms try to cut costs in many areas, outsourcing providers have seen their headcounts cut and more importantly, reductions in their profit margins. Indeed, vendors today admit to single-digit profit margins on some projects, particularly competitive displacements (replacing an incumbent vendor). These low...

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15JanJanuary 15, 2022

How Much More Can Some Consultants Squeeze out of Outsourcing Services Contracts

With the advent of more and more consultants in the Office Support Services Outsourcing Providers space and their approach treating traditional outsourcing services like a commodity, it’s resulting in retreating margins for outsourcing providers and potentially harmful effects on the quality of the services that come out of these new contracts.

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14JanJanuary 14, 2022

Consultants Treating Outsourced Support Services like a Commodity is not the right way to go and can really result in a negative solution

Some of our consultant competitors are all about dispassionate cost cutting in their outsourcing RFP processes, treating office services outsourcing as a commodity. But the only people being hurt are you the customer, as these companies force suppressed wages on the staff that do the work, resulting in higher turnover, mistakes, low morale and service levels failure.

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12JanJanuary 12, 2022

The Fallacy About Cost Plus Outsourcing Contracts

There is a large national law firm outsourcing RFP project that is in progress now where the RFP project management vendor is prescribing a Cost Plus Model for the contracted services. Generally, labor costs make up 75-80% of an outsourcing services contract, so this is primarily in an attempt to “reign in” labor costs. The theory behind a cost-plus...

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07JanJanuary 7, 2022

State of the Office Support Services Outsourcing Industry Today: One Man’s View

The office Support Services outsourcing industry has seen some consolidation in recent years with Ricoh acquiring IKON (which no longer exists as of Jan 2013) as well as Canon’s acquisition of Oce Business Solutions (also, no longer, as of January 2013).

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